How many days is the return period valid?
The Buyer may return the product within 7 days from the date of delivery, provided that the product is unused and the tag has not been removed.
If there is no return shipment report, the product shall be deemed to have been delivered without any issues.
Returned products are inspected within 7 business days, and once approved, the return process is initiated.

How much time does the Buyer have to return the product?
Once the Buyer creates a return request via the MY ACCOUNT section, the product must be shipped within 3 calendar days using the provided return code through Yurtiçi Kargo branches.

What are the return conditions?
* The Buyer may return the product within 7 days from delivery, provided that it is unused and the tag has not been removed. Products whose 7 day return period has expired, products that have been used, or products whose item itself or packaging is damaged and has lost its reusability are not accepted by www.banterpanther.com, and no refund will be issued.
* If the ordered product is returned to us without being received by the Buyer for any reason, the shipping cost will be deducted from the refund and only the product price will be refunded.

When will the refund for my returned order be processed?
After the product reaches us and its compliance with the return conditions is verified:
* If payment was made by credit card, the refund amount will be credited to your credit card within 14 business days. This period depends entirely on your bank, and www.banterpanther.com has no authority to intervene in your bank’s processing time.